In the event of a loss, you can contact our office or the insurance company directly to file the claim. Click below for a listing of insurance company claim telephone numbers.
We will need the following information to initiate a claim:
Date that the damages occurred (date of loss)
Address of the damaged location or location of accident
Contact name & number for adjuster to call
Be prepared to describe loss and the extent of damages
Once the claim is received, an in-house adjuster will be assigned.
They will contact you within 24-48 business hours to obtain more
detailed information about the loss and discuss the claim process
IN THE EVENT OF A PROPERTY LOSS
Report the loss immediately. The insurance contract requires notification
as soon as possible after a loss.
Make necessary temporary repairs to prevent further damages such as covering
the roof, boarding up the windows to prevent additional interior water damage , or
removing fallen debris.
Retain receipts for the repairs and provide copies to the adjuster.
DO NOT make permanent repairs to your damaged property unless the adjuster
has reviewed your claim and given permission to restore your property.
When it can be done safely, take photographs of the damages. This will help you with
the presentation of your claim and will assist the adjuster in the investigation.
Pre-loss pictures are also helpful in documenting your loss.